We would like to inform you about how we handle your personal data when visiting or using our website. The legal basis for the processing of your personal data stems from the fact that such processing is necessary in order of the website to be displayed properly as well as information / communication about the services we provide.
PROCESSING MANAGER
This website (hereinafter "the Website") is authorized, maintained, managed and processed by CLEANING AGENCY ISTRIA, obrt za čišćenje, vl. Renata Badrov, Galižana, Ulica Sigari 9 (hereinafter "CAI").
Contact informations:
CLEANING AGENCY ISTRIA, obrt za čišćenje, vl. Renata Badrov
Ulica Sigari 9, Galižana
52215 Vodnjan
PIN: 72778055585
IN: 98572679
email: info@cleaningagencyistria.hr
tel.: +385 98 170 7641
USING OF THE WEBSITE
When you visit the Website, your Internet browser will transfer the data to our web server. In order to provide you with information, the transfer of data is done for technical reasons. In order to give you access to the Website, the following information is collected and used during your visit to the Website:
- IP address
- Date and time of access
- Content of the request
- HTTP status code
- Amount of transferred data
- Website that requires access
- Type and version of your internet browser and operating system, language settings
The above data is monitored and stored for a certain period of time in order to protect ourselves and to be able to start monitoring personal data in case of an illegally or unauthorized access to our Internet servers.
WHAT ARE COOKIES
This Web site uses Cookies. Cookies are small textual files stored in your device browser memory. Cookies store certain information such as language settings, page settings, web cache that your browser can pass back to us the next time you visit the page.
For the functional operation of our Website, we use the following cookies:
Cookies | Lifespan | Description |
DYNSRV | Time of visiting this Web site | Load balancing with the aim of proper operation and behavior of the Website |
moove_gdpr_popup | 12 months | Storing the user's consent. |
YouTube | 1 day - 8 months | We show a YouTube video on the Website. When visiting our Web page YouTube may store Cookies on your device. Cookies provider: YouTube |
Google Analytics | 12 months | Analyze a visit to a website by assigning a unique, randomly generated ID to your device with which your device identifies itself the next time you visit the page. Cookies provider: Google Inc. |
In your browser settings, you can disable cookies or specify which cookies you want to accept and which to reject (if your browser allows selective cookie settings). The location of settings editing depends on the type of browser you are using. There is a possibility that impairs the functionality of a Web site if you choose not to accept Cookies and you wont be able to use certain functions of the Website.
COLLECTION AND PROCESSING OF PERSONAL DATA
We collect following personal information:
- Name and surname
- Address
- City and postal code
- Phone or cell phone number
- E-mail address
- PIN
We collect personal data only if you have decided to provide it to us and gave your consent. By providing personal data, you consent that processing manager can store, process and use your personal data for the following purposes:
- Authentication
- Purchase realization
- Delivery
- Communication with us
- Sale of goods or services
- Repair of goods or provision of service activities
- Reclamation
- Customer support
- Complaint
- Purchase, repair or reclamation history
- Providing the requested services
- Notice on issues related to the products or services
The processing manager keeps the confidentiality of your personal data and provides access to your personal data to its employees or business partners which have needs of implementation of their business activities ( eg. delivery services, authorized repair services, etc. ). Your personal data may be provided to other third parties on the legal basis or by order of the legislature.
Personal data that we collect are stored while the purpose of processing is being achieved unless the law prescribes longer safeguarding.
Your personal data will be handled in accordance with the relevant regulations including technical and security measures to protect personal data from unauthorized access, misuse, loss or destruction.
CONTACT FORM
Via contact form on Web site, we collect personal information such as name, surname, address with number, city and postal code, phone number, e-mail, and you message with subject.
When filling out the contact form you agree with the processing of your personal information by selecting mandatory field "I have read the Privacy Policy and give consent to use personal information to resolve this query.
We collect and process your personal data provided via the contact form exclusively for the execution of your specific request.
USER RIGHTS (RESPONDENT)
In accordance with the changing regulations on personal data protection, your rights are as follows:
- The right to information about your personal data that we have stored
- The right to correct, delete or limit the processing of your personal data
- The right to transfer data
- The right to file an appeal to institution that is responsible for data protection
- The right to revoke your consent regarding to the collection, processing and use of personal data at any time
Revocation of consent does not affect the legitimacy which is based on the consent given before the same is revoked.
The respondent can submit its stated rights to the processing manager by writing to the mentioned address above.
UPDATING THE PRIVACY POLICY
Any changes to this Privacy Policy will be posted on this page. CAI reserves the right to change, modify, add or remove parts of this Privacy Policy at any time without prior notice. Any changes, amendments or additions take effect at the time of publication. It is your responsibility to periodically review this Privacy Policy for changes.
This Privacy Policy was last modified on May 28, 2023